Massive Blowout

BLACK FRIDAY FAQS

Can't find the answer? Email us at info@shapellx.com, We would be happy to assist you further.
1. How long does my order take to arrive?
Rush 1-3 business days / Standard Delivery 3-7 business days.
Please note: due to the large order volume and slow logistics during the Black Friday shopping spree, some shipments may be delayed. We're working diligently to get your order on time.
2. How do I change or cancel an order?
You may change or cancel your order by our Customer Support Team before the order is processed.
If you miss this grace period, no worries! We are committing to ensuring that you find your perfect fit and offer hassle-free returns and exchanges. If you want to change your order, we recommend placing a new order to ensure that you receive it as soon as possible.
3. How do I track my order?
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. You will then be able to track your order through the tracking link on the email or by logging in to your account on Shapellx.com. Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.
It will be sent to the email you used for placing the order. If you fail to track your order, please email info@shapellx.com with your order number and request.
4. How do I request an exchange or a return?
Finding the perfect shapewear can be tough. Luckily, with our 100% Fit Guarantee, you get easy returns or exchanges for another size or product. To issue a request:
You can simply email our customer care team info@shapellx.com and inform us of your order number and your exchange/return request. As soon as you have brought your package to your local post office, please reach out to our team to share your return tracking with us.